Tactical dashboard
A tactical dashboard is a visual tool that is used to track and manage a company's short and medium term goals.
In contrast to the strategic dashboard, which focuses on the long-term corporate strategy, a tactical dashboard provides more detailed insights into ongoing processes and activities. It enables targeted management and optimization of daily work.
What is the purpose of a tactical dashboard?
- Process optimization: Tactical dashboards help to uncover inefficiencies in business processes and optimize processes.
- Resource allocation: By visualizing resource consumption and availability, companies can use their resources more effectively.
- Problem identification: Deviations from the planned goals are identified at an early stage so that corrective measures can be initiated quickly.
- Employee motivation: By transparently presenting progress and results, employees can be motivated and involved.
What are key features of a tactical dashboard?
- More detailed KPIs: Compared to strategic dashboards, tactical dashboards often use more specific KPIs that relate to individual departments or projects.
- Temporal granularity: Tactical dashboards often offer higher temporal resolution, such as hourly or daily data, to identify short-term trends.
- Drill-down features: Users can dig deeper into the data to analyze the causes of discrepancies.
- Automation: Many tactical dashboards are automated and regularly updated to ensure that data is always up to date.
Typical areas of application Tactical dashboards
- Production: Production line monitoring, quality control and inventory management.
- Sales: Analysis of sales figures, customer behavior and sales channels.
- Marketing: Measuring the effectiveness of marketing campaigns and customer acquisition.
- Customer service: Monitoring customer inquiries, response times, and customer satisfaction.
Additional keywords:
- Business intelligence
- Data Visualization
- Data Governance
- Performance management and strategy
- Data culture
Note: Our team benefited from the support of AI technologies while creating and maintaining this glossary.
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